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How to fulfill orders using importify on Wix?

Importify offers two fulfillment options for Wix store owners: Manual Fulfillment (included in all plans) and Automatic Order Fulfillment with AliExpress (Gold Plan only). This guide walks you through both methods step by step.


🧾 Manual Fulfillment (All Plans)

This option lets you fulfill orders manually from any supported supplier.

1. Access Your Order List

  • Log in to your Importify dashboard

  • Go to the “Order List”

  • Find the order you want to fulfill

2. Open the Supplier’s Product Page

  • Click the product title in the order

  • You’ll be redirected to the supplier’s website

3. Place the Order Manually

  • Add the product to your cart

  • Enter your customer’s shipping address manually

  • Review all details carefully

4. Complete the Order

  • Finalize the payment on the supplier’s site

  • Go back to your Wix dashboard

  • Mark the order as fulfilled and add tracking information if available

🚀 Automatic Order Fulfillment with AliExpress (Gold Plan Only)

This time-saving feature is available only to Gold Plan users and works with AliExpress.

Here’s how it works:

1. Access Your Order List

  • Log in to your Importify dashboard

  • Navigate to “Order List”

2. Start Fulfillment

  • Click the “Order” button next to the order you wish to process

3. Draft Checkout on AliExpress
Importify will:

  • Prepare the order as a draft on AliExpress

  • Automatically add the specific product variant to your cart

  • Auto-fill your customer’s shipping details

4. Review & Purchase

  • Verify that the shipping and product details are correct

  • Complete the purchase using your AliExpress account

📌 Order Management on Wix

Wix does not automatically mark orders as fulfilled. After completing the purchase on the supplier's site:

  • Go to your Wix dashboard → Store Orders

  • Select the order and click “Mark as Fulfilled”

  • Add tracking info if available


✅ Tips for Success

  • Always verify all product and shipping information before completing an order

  • Keep the Importify Chrome Extension installed and active when using automatic fulfillment

  • Process orders quickly to avoid delays and build customer trust

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