How to fulfill orders on Woocommerce with Importify?

Importify supports two ways to fulfill customer orders for WooCommerce users:

Manual Fulfillment (available on all plans) and
Automatic Order Fulfillment with AliExpress (Gold Plan only).

This guide outlines both options in a simple step-by-step format.

🧾 Manual Fulfillment (All Plans)

Manual fulfillment allows you to process orders from any supplier.

1. Access Your Order List

• Log in to your Importify dashboard

• Navigate to the “Order List”

• Find the order you want to fulfill

2. Open the Supplier’s Product Page

• Click the product title in the order

• You'll be redirected to the supplier’s site

3. Place the Order Manually

• Add the product to your cart on the supplier’s website

• Manually enter your customer’s shipping information

• Review the details for accuracy

4. Mark the Order as Fulfilled in WooCommerce

• Finalize the payment on the supplier’s site

• Go to your WooCommerce dashboard → Orders

• Open the specific order and update the status to “Completed”

• Optionally, add a tracking number

🚀 Automatic Order Fulfillment with AliExpress (Gold Plan Only)

This exclusive Gold Plan feature streamlines the order process by automating AliExpress checkout.

Here’s how it works:

1. Open Your Importify Order List

• Log into your Importify dashboard

• Go to “Order List”

2. Start Fulfillment

• Click the “Order” button next to the customer order

3. Draft Checkout on AliExpress
Importify will:

• Prepare the order as a draft on AliExpress

• Automatically add the specific product variant to your cart

• Auto-fill your customer’s shipping details

4. Review & Complete the Order

• Double-check all information on the checkout page

• Complete the purchase using your AliExpress account

📌 WooCommerce Fulfillment Note

WooCommerce doesn’t auto-update order status based on outside fulfillment. After completing the order on the supplier’s site:

• Go to your WooCommerce admin → Orders

• Locate the customer’s order

• Change the status to “Completed”

• Add tracking details if available

✅ Tips to Avoid Issues

• Always verify the shipping address and product variant before submitting the order

• Use Chrome with the Importify extension when using automatic fulfillment

• Fulfill orders quickly to maintain a strong customer experience