All Categories Troubleshooting Steps to Provide Importify team with Access to Your Shopify Admin Panel

Steps to Provide Importify team with Access to Your Shopify Admin Panel

This guide outlines the steps to grant the Importify team support access to your Shopify admin dashboard. This is essential for the Importify support team to assist with any store-related issues effectively.

Steps:

1. Navigating to User Settings:

- Log in to your Shopify Dashboard.

- Select 'Settings' in the bottom left corner of the dashboard.

- Choose 'Users and permissions' from the subsequent options.

- Click on the "add staff" option within the 'Users and permissions' area.

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2. Inputting Staff Member Details:

- In the 'Add staff' section, fill out the required information:

- First Name: Input "Importify".

- Last Name: Write "Support".

- Email Address: Use "[email protected]".

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3. Assigning Specific Permissions:

- In the 'Store permissions' area, ensure to select the relevant permissions that Importify team would require, such as:

- Orders

- Products

- Store settings

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- Additionally, assign permissions for 'Manage and install apps'

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4. Completing the Process:

- After entering the details and setting permissions, confirm the changes by clicking the 'Send invite' button.

Following these instructions will allow you to grant the Importify team access to your Shopify admin dashboard, enabling them to provide the necessary support for your store.

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