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Switching Your Importify Account to a New E-commerce Platform

When moving your Importify account to a new e-commerce platform, managing your payment subscription is straightforward. Follow these steps to ensure a smooth transition:

Canceling Your Existing Importify Subscription on Woocommerce/Jumpseller


  1. Log into Your Importify Admin Dashboard:

    • Access your Importify account directly through its dashboard, regardless of your current platform.

  2. Navigate to "Settings":

    • In the Importify dashboard, go to the "Settings" section to view your current subscription details.

  3. Cancel Your Subscription:

    • Click the "Cancel Subscription" button.

  4. Delete the Importify app/plugin

Canceling Your Existing Importify Subscription on Shopify/Wix

1. Log into Your Current E-commerce Platform Admin: Access the admin dashboard of the platform you're currently using (e.g., Shopify, Wix).

2. Navigate to the Apps Section: Find the Importify app in your list of installed apps or plugins.

3. Delete the Importify App: Removing the Importify app from your current platform will automatically cancel your Importify subscription on that platform. This step prevents further billing for the Importify service associated with this platform.

Setting Up Importify on Your New Platform:

1. Sign Up or Log into Your New Platform: Access the admin dashboard of the new e-commerce platform you're moving to.

2. Install the Importify App/Plugin: Search for Importify in the platform’s app marketplace or plugins library and install it.

3. Subscribe to an Importify Plan: After installation, open the Importify app and choose the plan that best fits your business needs. Proceed with the payment to activate your subscription on the new platform.

Important Tips:

- Review Importify Plans: Familiarize yourself with Importify’s different subscription plans before making a selection on your new platform. Choose a plan that aligns with your current needs, but consider scalability for future growth.

- Backup Data: Always start by backing up your store’s data, including product listings, customer information, and order history.

By following these steps, you can manage your Importify subscription payments efficiently during the transition between e-commerce platforms. This streamlined approach ensures that your move is not only smooth but also cost-effective, preventing any overlap in subscription charges.

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