What is Importify's refund policy?

Importify's refund policy is designed to be fair and straightforward for all users.

Here are the key points:

1. Pro-rated Refunds: If you cancel your subscription before the end of a billing cycle, you may be eligible for a pro-rated refund for the unused portion of your subscription.

2. No Refunds for Past Usage: Importify does not offer refunds for time periods where the service was actively used.

3. Case-by-Case Basis: Refund requests are typically reviewed individually, taking into account specific circumstances.

4. Contact Support: To request a refund, you need to contact Importify support at [email protected].

5. Platform Specifics: While the general policy applies to all platforms, the actual refund process may vary slightly depending on whether you're using Shopify, Wix, WooCommerce, or Jumpseller.

6. Timeframe: The time it takes to process a refund may vary depending on your payment method and e-commerce platform.

7. Issues with Service: If you're experiencing problems with the app, it's recommended to contact support for assistance before requesting a refund.