All Categories Troubleshooting How to Fix Order Fulfillment Address Validation Errors

How to Fix Order Fulfillment Address Validation Errors

Learn how to resolve address validation errors when fulfilling orders through AliExpress

How to Fix Order Fulfillment Address Validation Errors

Troubleshooting and resolving AliExpress address validation errors during order fulfillment

Address validation errors typically occur when the shipping address format doesn't match AliExpress's requirements. This is an API restriction from AliExpress, not an Importify issue.

Step-by-Step Resolution

  1. Verify Required Address Components

    • Complete street address

    • City

    • State/Province

    • ZIP/Postal code

    • Valid phone number

    • Country

    • Customer's full name

  2. Check Address Format

    image.png

  3. Manual Verification

    • Go to AliExpress directly

    image.png

    • Test address entry manually

    • Note any specific format requirements

    • Adjust your address format accordingly

      image.png

💡 Note Address validation errors are from AliExpress's API restrictions, not Importify. Proper formatting is essential for successful order fulfillment.

Common Issues and Solutions

  • Address Format Problems

    • Remove apartment/suite numbers from main address line

    • Place street numbers at beginning of address

    • Use standard abbreviations (St., Ave., Blvd.)

    • Avoid special characters or symbols

  • Phone Number Issues

    • Include country code

    • Remove special characters (-,.,())

    • Ensure proper number length

    • Use only numeric characters

  • State/Province Format

    • Use standard two-letter abbreviations for US states

    • Spell out full state/province names for other countries

    • Ensure proper capitalization

📌 Important to know Most address validation errors can be resolved by following AliExpress's specific formatting requirements and removing any non-standard characters or formats.

Troubleshooting Tips

  • Double-check all required fields are filled

  • Verify the address exists in Google Maps

  • Format address exactly as shown in successful orders

  • Consider using a different shipping service if issues persist

FAQs

Q: Why does this error occur with valid addresses? A: AliExpress has specific formatting requirements that may differ from standard address formats.

Q: Will this affect my customer's order? A: No, but you'll need to resolve the address format issue before you can fulfill the order.

Q: What if the address is verified by other services but still fails? A: Try entering the address manually on AliExpress to identify specific formatting requirements.

Q: Is this an Importify problem? A: No, this is an AliExpress API restriction. Importify simply passes the address information to AliExpress.

Related articles:

Was this article helpful?

Thanks for your feedback!