How to Fix Order Fulfillment Address Validation Errors

If you're seeing an address validation error during order fulfillment, this typically occurs when the shipping address format doesn't match AliExpress's requirements. This is an API restriction from AliExpress, not an Importify issue.

How to Resolve Address Validation Issues

Step 1: Verify Address Components

Ensure all required fields are properly filled out:

• Complete street address

• City

• State/Province

• ZIP/Postal code

• Valid phone number

• Country

• Customer's full name

Step 2: Check Address Format

1. Use an address validation service like Smarty to verify the address format

2. Ensure there are no special characters or unusual formatting

3. Verify state/province abbreviations match standard formats

4. Check that the ZIP code matches the city and state

Step 3: Manual Verification

If the error persists:

1. Go to AliExpress directly

2. Attempt to enter the same address manually at checkout

3. Note any specific format requirements or error messages

4. Adjust your address format accordingly

Common Issues and Solutions

Address Format Problems

• Remove apartment/suite numbers from the main address line

• Ensure street numbers are at the beginning of the address

• Use standard abbreviations (St., Ave., Blvd.)

• Avoid special characters or symbols

Phone Number Issues

• Include country code

• Remove special characters (-,.,())

• Ensure proper number length

• Use only numeric characters

State/Province Format

• Use standard two-letter abbreviations for US states

• Spell out full state/province names for other countries

• Ensure proper capitalization

Troubleshooting Tips

• Double-check all required fields are filled

• Verify the address exists in Google Maps

• Try formatting the address exactly as shown in successful orders

• Consider using a different shipping service if persistent issues occur

FAQs

Q: Why does this error occur with valid addresses?
A: AliExpress has specific formatting requirements that may differ from standard address formats.

Q: Will this affect my customer's order?
A: No, but you'll need to resolve the address format issue before you can fulfill the order.

Q: What if the address is verified by other services but still fails?
A: Try entering the address manually on AliExpress to identify specific formatting requirements.

Q: Is this an Importify problem?
A: No, this is an AliExpress API restriction. Importify simply passes the address information to AliExpress.