How is seller information displayed on packaging and invoices with dropshipping?

Most marketplace orders arrive with plain packing slips without supplier branding or invoices, though some marketplaces may include their branding on packaging materials.

📍 Quick jump:

• Handling Invoices When Dropshipping - Learn best practices for invoice management

• Understanding Supplier Policies - Important supplier and platform guidelines

• Managing Orders - Complete guide to order fulfillment

Packaging and Documentation

When dropshipping orders through marketplaces, here's what typically arrives:

Standard Package Contents

• Plain brown box or shipping envelope

• Basic packing slip listing items and shipping details

• Generally no pricing information or supplier branding

• No commercial invoice (for domestic shipments)

International Shipments

For international orders:

1. Customs forms are required

2. Commercial invoice may be included

3. Some supplier information may appear on customs documentation

💡 Note

The exact package contents and documentation can vary by supplier and destination country.

Branding Control Options

To maintain control over your brand presentation:

1. Third-Party Warehousing

   • Have products shipped to a warehouse first

   • Repackage with your branded materials

   • Add custom inserts or thank you cards

2. White Label Services

   • Partner with suppliers offering white label shipping

   • Request plain packaging without supplier markings

   • Use custom shipping labels with your branding

3. Direct Supplier Agreements

   • Negotiate custom packaging with reliable suppliers

   • Request removal of supplier marketing materials

   • Arrange for your branded materials to be included

📌 Important to know

Always verify packaging and documentation details with specific suppliers before placing large orders.

Marketplace Differences

Different marketplaces handle branding in various ways:

AliExpress

• Usually ships in plain packaging

• Basic packing slip without pricing

• May include logistics partner branding

Amazon

• Typically includes Amazon branding

• Gift option can reduce branded materials

• Prime shipping uses Amazon packaging

Other Marketplaces

• Varies by individual supplier

• Often uses generic packaging

• May offer custom packaging options

Common Issues and Solutions

• Problem: Supplier includes branded materials Solution: Request plain packaging or use third-party warehousing

• Problem: Need custom inserts or thank you cards Solution: Partner with suppliers willing to include your materials or use a third-party warehouse

• Problem: International shipping requires supplier details Solution: This is a legal requirement - focus on minimizing visibility of supplier information on external packaging

Tips

• Build relationships with suppliers who support white label shipping

• Test small orders first to verify packaging practices

• Consider using multiple suppliers to compare packaging quality

• Keep customs requirements in mind for international orders

FAQs

Q: Will my customers see the supplier's name on the package? A: In most cases, packages arrive with minimal or no supplier branding, though some marketplaces may include their name on shipping labels.

Q: Can I include my own branded materials in the package? A: Yes, either through third-party warehousing or by partnering with suppliers who offer this service.

Q: How do I handle international shipping documentation? A: While customs forms require certain supplier information, the external packaging and customer-facing materials can often remain unbranded.

Related articles

• Managing Returns and Refunds in Dropshipping - Learn how to handle customer returns effectively

• Setting Your Ecommerce Business Up For Success - Discover proven growth strategies for your business

📞 Contact us

If you have specific packaging requirements or questions, feel free to contact us — we're here to help!