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How to fulfill orders manually?

Once you receive an order on your Shopify store, the next step is to fulfill it. This involves purchasing the product from your supplier and ship it directly to your customer's address or to your warehouse.

If you're subscribed to the Gold Plan and your order includes products from AliExpress, Amazon, or DHgate, please refer to this guide for instructions on how to use the semi-automatic order fulfillment

Follow the steps below to fulfill the orders manually:

  1. Visit your Shopify admin dashboard and visit the orders page.

  2. Find the order number that you wish to fulfill


3.  Visit the importify dashboard and navigate to "Order list" from the side menu.

4.  Paste the order id in the search field and click the search button. 

5.  After you found the order that you wish to fulfill, click the product title, this will open the product on the supplier's website.


6 Order the product (make sure you pick the same variants your customer ordered)

Pay with your credit card and send it to your customer address, or to the 3rd party warehouse that you work with. 

7. After fulfilling the order, go back to the order details page in Shopify and click on "mark as fulfilled".

  • Click the "orders" from the side menu


  • Click the "fulfill item" button


  • Optional: Enter the tracking ID supplied by the vendor. This can be located by logging into your AliExpress (or other marketplace) admin dashboard under the order section.

  • Recommended: If you add the tracking ID, it is advisable to select "Notify customer of shipment" to ensure the shipping details are sent to the customer.


Important: If your order is automatically marked as fulfilled, you need to check your fulfillment settings in your checkout page.

  • Go to your Shopify admin settings page.

  • Navigate to the checkout section and scroll down to find the fulfillment settings.

  • Modify the settings as needed. "Do not automatically fulfill any of the order line items" ->

This will ensure that from the next order it will not be marked as fulfilled automatically.

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